Shop
Frequently Asked Questions
As an extra service to the The Black Brothers website, we offer you the possibility to buy The Black Brothers albums via this website. The different groups of products are listed at the top menu of this page. You can order the items from these shop pages, or when you are browsing through the Discography section.
Can The Black Brothers sign the items I order?
It is possible to get items bought in the shop signed by The Black Brothers (for free of course). The choice is up to you. You can use the dropdown menu with each item to indicate whether you want to have the item signed or not.
Can I order if I don't live in the US
We can currently only offer shipment of people who are in one of the countries supported by PayPal. Due to either security problems or rules and regulations in some countries, PayPal cannot offer payments from those countries. To see the list of currently supported countries, please check the website of PayPal.
What are the shipping and handling costs?
Shipping and packaging costs are calculated as follows:
US Customers: Default shipping costs are $ 5.00 for the first item and $ 5.00 for each next item. Some items, like LPs, may require an additional handling fee as they are more expensive to ship.
International Customers: Default shipping costs are $ 5.00 for the first item and $ 5.00 for each next item. As international shipping is more expensive, an additional handling fee of $ 9.00 will be added. Some items, like LPs, may require an additional handling fee as they are more expensive to ship. Orders of international customers who order using the US shopping buttons will be cancelled and refunded. If you use the US shopping button by accident, you should first clear you shopping cart and then reorder again to use the correct shipping costs.
There may be expections to specific items that are more expensive to ship.
US Customers: Default shipping costs are $ 5.00 for the first item and $ 5.00 for each next item. Some items, like LPs, may require an additional handling fee as they are more expensive to ship.
International Customers: Default shipping costs are $ 5.00 for the first item and $ 5.00 for each next item. As international shipping is more expensive, an additional handling fee of $ 9.00 will be added. Some items, like LPs, may require an additional handling fee as they are more expensive to ship. Orders of international customers who order using the US shopping buttons will be cancelled and refunded. If you use the US shopping button by accident, you should first clear you shopping cart and then reorder again to use the correct shipping costs.
There may be expections to specific items that are more expensive to ship.
How long does it take for items to arrive?
Deliveries should normally take between 5 to 10 working days, but depending on your own country's postal service this may vary.
Notice, that if you have chosen for any items to be signed by The Black Brothers, it might take a bit longer for the items to be shipped, especially during tours or holidays. I am sure you understand.
Digital Downloads
It is also possible to buy a digital download of some of the albums offered in the shop. You don't need to pay for shipping or handling costs on digital downloads. After payment you will immediately receive a personal link to a page where you can download the album in a format of your choice (from those formats offered). You will also receive an e-mail containing the link to this download page. The link to download the digital version of an album will only be valid for 7 days so make sure you download any digital purchases within that period.
How do I pay for my order?
Payment for The Black Brothers Merchandising is handled by one of the largest and reliable Internet payment services PayPal. PayPal allows you to pay securly using your PayPal account or with various credit cards or a direct link to your bank account. A PayPal account is not needed if you want to pay by credit card.
Other Questions
If you have any other questions about this shop or problems with your orders, please contact the customer service of The Black Brothers Merchandise at